Thai Airways International Plc (THAI) will provide its first economy-class lounge at Suvarnabhumi Airport, consisting of entertainment facilities, shower rooms, e-service and resting corners.
At the new airport, passengers will be surprised with several new services never before available in the Kingdom. The economy-class lounge is rare among airlines, most of which operate only first- and business-class lounges.
But THAI is following a trend at other new airports which have started offering economy-class lounges.
Charnchai Singtorij, vice-president of the cargo and mail commercial department of THAI, said the airline faced tough competition in the aviation industry, forcing it to find new ways to please customers.